Introduction
We at ECOMCX SOLUTIONS JOINT STOCK COMPANY (hereinafter referred to as our company) have always strived to protect our customers' personal information. With the increasing collection of personal information from customers via the Internet through user registrations, reward programs, user surveys, etc., the proper management and protection of customers' personal information has become increasingly important in recent years.
Our company has established the “Privacy Policy” as outlined below, and we are committed to managing our Websites to ensure our customers' safety and satisfaction by diligently pursuing measures to prevent unauthorized use, disclosure, modification, etc., of personal information provided by our customers.
Definition of personal information
Personal information is any information provided to our company that can be used to identify an individual, such as first and last name, home or other physical address, telephone number or email address, or any other information that uniquely identifies the individual.
Collection of personal information
When ECOMCX collects personal information via the Internet, we adhere to the basic rule that such information is provided (registered) voluntarily. We will only collect personal information within the limits necessary to fulfill our information collection purposes, which will be clearly disclosed. If you do not wish to provide (register) the personal information we seek, you may decline to do so at your sole discretion. In such cases, you may not be able to access some services that we offer through our company's Websites.
Purpose and limits of personal information use
When we request personal information (registration), we will disclose in advance the purpose of collection and the method of information use, and then collect the information within appropriate limits. A general rule limits the use of personal information to the following purposes. At the same time, there is also the possibility of using personal information for other purposes, such as statistical data in forms where data is not distinguished by individual.
- To provide the goods or services you desire.
- To improve services for you.
- To provide information about goods or services to you.
Rule against disclosing personal information to third parties
Our company will not disclose to third parties any personal information provided (registered) to us, except in the following cases:
- You have consented to the disclosure of your personal information to a third party.
- Your personal information must be disclosed to our affiliated company, branch company, or subcontractor, with whom we have a confidentiality agreement, in order to fulfill the purpose of collecting personal information, as we have previously disclosed. (Example: Instructing a delivery service provider to deliver your prize.)
- Your personal information has been processed into statistical data that will not reveal your identity.
- Disclosure is required by law.
Use of direct mail
We will not use your name, email address, physical address, etc., provided to us, except in the cases mentioned above, for any direct mail activities without your consent. However, if you have specifically consented at the time of registration, we may use your email address to send you information such as notifications of your prize winnings.
Reference, correction, or deletion of personal information
When you wish to refer to personal information we hold or wish to correct or delete it, please contact us via the inquiry channel through our company's predefined process. After verifying the identity of the requester, we will disclose to you or correct/delete the information within a reasonable timeframe.
Customer support center
If you wish to check your personal information, please contact the department that answered your question or via the contact details our company provided to you when you supplied your personal information.
If you do not know whom to contact or if you wish to inquire about personal information you have provided on our website, please use the inquiry form.
Management of personal information
The ECOMCX Website administrator maintains strict management of collected personal information, and appropriate measures are taken to prevent unauthorized use, disclosure, or modification of such information. When specific terms of use are posted on the Website, those terms of use shall take precedence over this “Privacy Policy”.
Handling of personal information
When you ask a question, request a catalog, or when we invite participants, etc., you will be asked to enter personal information on our website. We strive to protect personal information by implementing security control measures based on this Privacy Policy.
In cases other than those mentioned above, you can access our website without having to disclose personal information.
Use of web bugs
Web bugs are embedded in some pages on our website to check the number of times specific pages have been accessed. Statistical data obtained by web bugs is used to improve our website. For example, advertisements for websites operated by our partner companies may be displayed based on your browsing history on our website, etc.
Use of access logs
When you use our website, access logs including your IP address will be recorded. This information is used to monitor your access to our website and is not used to identify users, except for pages requiring user authentication.
Personal information on third-party websites
We are not responsible in any way for the collection of personal information on websites operated by other companies that are introduced on our website.
Other understandings
Our company strives to protect your personal information; however, we cannot guarantee the security of information when it is transmitted to us. Each customer is responsible for secure data transmission. We recommend that you take data security precautions when connecting to the Internet. Our company may change this “Privacy Policy” at any time. In this case, the information will become effective when posted on our company's Website.