Have you ever shopped on Shoppe? Do you know specifically about the Shopee e-commerce platform and how it operates, or the origin of this giant online goods trading service brand? Let's find out more with ECOMCX in the following article!

1. What is the Shopee e-commerce platform?

As its name suggests, Shopee is an e-commerce platform that provides online trading services, an electronic address connecting sellers and buyers and generating profit from it. Shopee was founded in 2015 in Singapore, owned by SEA Group and operated by Forrest Li - a billionaire.

Currently, Shopee operates across 7 Southeast Asian countries: Singapore, Malaysia, Thailand, Taiwan, Indonesia, the Philippines, and Vietnam.

Currently, Shopee is considered the e-commerce platform with the largest traffic in Southeast Asia. In Vietnam, Shopee quickly gained its position by applying extremely attractive incentive policies, strongly promoting consumers, and to date, shopping on Shopee has become one of the popular habits of a large number of Vietnamese consumers.

2. What is Shopee Mall?

Shopee Mall consists of stores committed to genuine quality on Shoppe, meaning that customers who purchase from these stores will have their rights and product quality protected as follows:

- Buyers who discover counterfeit/fake goods will receive a 100% refund of the product value

- Buyers can request returns/refunds within 7 days from the time of receipt

- Buyers are supported with a maximum of 30K shipping fee for orders from 150K

- In addition, there are benefits such as: Priority consideration for participation, Voucher support, and price subsidies in Shopee's major programs.

The emergence of stores labeled "Shopee Mall" stems from the fact that the goods market on Shopee lacks strict censorship, leading to many products in different segments being sold by various parties, including a large portion of counterfeit, fake, and low-quality goods... Therefore, since 2017, Shopee has adopted a policy committing to distribute genuine products with the Shopee Mall store icon featuring the word "Mall" prominently on a red background with white text.

4. How the Shopee e-commerce platform profits from orders

Shopee has created a smart online shopping bridge. However, to operate effectively, this e-commerce platform requires a massive system that operates professionally and systematically. Therefore, Shopee also profits from the product it creates.

Specifically, individuals, organizations, businesses, and brands that create stores and sell on the Shopee e-commerce platform will have a % discount deducted from each order. Shopee introduced a commission policy of 1-2% on successful orders starting from April 1, 2019. 1% applies to cash-on-delivery orders or payments made with domestic ATM cards, while 2% applies to orders paid with credit cards or installment payments via credit cards.

This fee level is considered quite reasonable compared to Shopee's e-commerce market with millions of potential users. Shopee helps individuals, organizations, businesses, and brands achieve a dynamic, modern business environment and the most optimal commercial experience for both sellers and buyers.

To date, the Shopee e-commerce platform has also launched the Shopee App so that users can easily shop with just an internet-connected smartphone. This way, users can access it anytime, anywhere with great convenience and speed, and it is also optimized for visuals, with an attractive and easy-to-use interface.

The insights from ECOMCX hopefully have helped you understand more about the Shopee e-commerce platform. This is truly a potential e-commerce channel that helps you unlock business potential, achieve sustainable and reputable profits. That is why the Shopee e-commerce platform attracts a wide range of businesses and brands, from small to large scale, as well as world-renowned brands.